Terms of Service

1. General Information

This document governs access to, navigation on, and use of the website operated by:

Legal entity (United States):
QENTRA MASIVO LLC is a Limited Liability Company registered in the United States (New Mexico).

Registered address: 1209 MOUNTAIN ROAD PL NE, STE R, ALBUQUERQUE, NM 87110, USA

Operations:
Remote-first company. QENTRA MASIVO LLC operates globally and our operational team is based in Spain (EU). All services are provided online to clients worldwide.

Contact:
qentramasivollc@outlook.com

QENTRA MASIVO LLC is a United States registered company operating globally as a provider of digital business resources, consulting services, and strategic advisory for agencies, consultants, and marketing professionals.

The company operates as a remote-first organization, and its team may be distributed across different regions, delivering services digitally to clients worldwide.

By accessing this website or purchasing any product or service, you expressly agree to these Terms of Service.

2. Purpose of the Website

Through this website, QENTRA MASIVO LLC provides:

Digital products including ebooks, frameworks, training materials and downloadable resources

Strategic consulting and advisory services

Educational content related to marketing systems, agency growth, sales processes and business development

All products and services are delivered digitally and remotely.

3. Conditions of Use

Users agree to:

Use the website lawfully and in good faith

Refrain from engaging in fraudulent, abusive or harmful activities

Not use any content for illegal or unauthorized purposes

QENTRA MASIVO LLC reserves the right to restrict or terminate access to the website in cases of misuse or violation of these Terms.

4. Purchasing Process

Purchases are completed electronically through secure third-party payment platforms.

The user guarantees that all information provided during checkout is accurate and up to date.

Once payment is successfully confirmed, the user will receive:

Immediate access to the purchased digital product

or

Instructions for scheduling and delivery of the purchased service

5. Digital Products

Digital products including ebooks, strategic guides, templates and downloadable resources:

Are delivered electronically

Become accessible immediately after purchase

Are licensed for individual use only

They may not be copied, shared, reproduced, resold or redistributed without prior written authorization.

By purchasing digital content, the user acknowledges that once access has been granted, refunds may not be available where permitted by applicable law.

6. Consulting and Advisory Services

Consulting and advisory services are provided digitally via:

Video calls

Email

Online communication platforms

QENTRA MASIVO LLC does not guarantee specific financial, marketing or business results. Outcomes depend on multiple factors outside the company’s control, including client implementation, market conditions and external variables.

Services are limited to the scope described on the relevant sales page at the time of purchase.

7. Payments

All payments are processed by QENTRA MASIVO LLC (United States).

Charges may appear on customer billing statements as:

QENTRA MASIVO LLC

Payments are processed through secure third-party providers such as Stripe, PayPal or similar platforms.

QENTRA MASIVO LLC does not store credit card or banking information.

8. Refund Policy

Refunds and returns are governed by the Refund Policy available on this website and accepted by the user at the time of purchase.

9. Intellectual Property

All website content including:

Texts
Designs
Branding
Logos
Ebooks
Frameworks
Digital resources
Training materials

is the exclusive property of QENTRA MASIVO LLC or its licensors.

Unauthorized reproduction, distribution, modification or commercial use is strictly prohibited.

10. Disclaimer of Liability

QENTRA MASIVO LLC shall not be liable for:

Decisions made by users based on purchased content

Financial, marketing or business outcomes resulting from the use of the services

Technical issues beyond its reasonable control

All content is provided for educational and informational purposes only and does not constitute legal, financial, tax or professional advice.

11. Modifications

QENTRA MASIVO LLC reserves the right to modify these Terms at any time.

Changes will take effect immediately upon publication on the website.

12. Duration and Termination

The contractual relationship between the company and the user will last as long as necessary to deliver the purchased product or service.

QENTRA MASIVO LLC reserves the right to suspend or terminate access in case of breach of these Terms.

13. Governing Law

These Terms shall be governed by applicable international e-commerce and commercial regulations, without prejudice to mandatory consumer protection laws that may apply in the user’s jurisdiction.

14. Contact

For any questions regarding these Terms:

qentramasivollc@outlook.com